Ordered a guitar amp, was notified it was on the way - next stop.I waited for ages then suddenly got a text saying the courier had tried to deliver it at my address but couldn't - absolute lie i was there waiting on the drive!Tried to phone customer services, the website is designed so you cannot find the phone number, took ages. Eventually found a number and got through - explained I had been lied to, got fobbed off with a paltry £10 gift card.I still demanded answers to my questions, was informed I'd receive a telephone within two hours.Someone phoned and hour later and was just spouting hot air to me - no answers and no estimated as to when I'd receive my item. My main complaint was that Id received a text to say it was coming and be home to provided the receipt code. I could see the courier on tracking, it was just a few streets away, then it just disappeared and the lie that delivery had been attempted was texted to me.The bloke who phoned me was real annoying, kept saying "dont worry" alot, and giving unwanted useless advice. Everytime I asked for an answer he said he needed to refer to his manager!It was just more of an annoyance and a total waste of my time.Amazon you are a massive company but its a bit rubbish, your people tell lies and just go through the motions of customer care.
