Absolutely terrible service. Several of my last orders either not arrived or very last minute saying it’s not out for delivery will be delivered at a later date. Today again supposedly driver posted through letterbox. Utter rubbish two of us at home I’m at the outside of the door it was supposedly delivered to. But no van no delivery nothing. Customer service quite useless pay again to have another one sent out we will eventually refund you. Can’t afford double orders sorry. Refund when arranged will then be 5+ days after that. She was adding to my account instead of my card will take 1-2 hours. System says more than 24 hours. Complained about prime as regular problems with it. Wanted to cancel and not renew they did this with immediate effect hopefully get a refund for the time I had left as you pay in advance. Tried to reorder however price after cancellation was much more expensive but I can have original price if i use prime again disgraceful.
