Amazon has the worst customer service in the world. After a LOT of problems with an inferior carrier whom it wasn't possible to contact via their website, who couldn't leave an item at a pick-up place if you weren't home when they attempted to deliver etc., in spite of Amazon's promises to the opposite effect, the order was returned. When I ordered the item again, I talked to Amazon's customer service, and not just an ordinery employee but someone high up, and I was promised that Amazon would now monitor the order to make sure that it wasn't delivered by the same inferior carrier. This was a couple of days ago, and guess what - I have just tracked the package and it is of course being delivered by the inferior carrier AGAIN! Now I have to spend half an hour or an entire hour chatting with their super inefficient customer service once more that never seems to be able to manage to do anything right, even though they waste endless amounts of your time and constantly connect you to someone new. It's disgusting!
