I was warned by friends and family not to use Amazon has so many parcels go missing and trying to get it sorted with them is like speaking to a wall, and they deliberately mess you around so you will give up and forget it, so it happened I ordered a item has it was a car part which is hard to get, and yes the item never arrived so has I explained I'm going through the getting messed around caper, there communication is terrible and yes I'm going around in circles, at least on eBay they try to help you resolve the problem, but with Amazon lesson learnt never again, be warned amazon is nothing but a bunch of thieves steal your parcel and no refund or replacement.