Unexpected disconnection on checkout caused Amazon to put my account on hold. No email about it from them, and I cannot find a way of getting through to Customer services to recover access. Every attempt to contact them takes me back to the Guidance page - an endless loop telling me to contact Customer Services. No direct method to email them and I cannot find a way to open a live chat to resolve the issue. Hopeless, but having seen the other reviews, I think it best not to bother. Pete
