I bought a 108 prayer Mala that arrived w 112 beads. The Amazon.ca affililiate told me to use pliers to break the unwanted beads instead of replacing it. Ridiculous customer service. Amazon instantly deleted my honest review. It is not, in my opinion, the customer-centric company it pretends to be, preferring only the happy customers to the disgruntled ones. Shameful customer service on more than one occasion.
