It used to be good. Now everytime I have an issue I have to deal with rude angry indians. They ship out products knowingly that have defects(reviews pointing to it). I thought surely amazon had it fixed but no. I got a table with holes completely wrong. Now they want me to take this table which ive almost assembled and return it to them. This is a HUGE hassle. Its a freakin table, you knew had issues and still sold it to me. Their customer service basically told me to go F myself. Even hung up on me without even letting me reply to them. Every time i relog on their chat service, its another indian who has no place being in a customer servicr role. You can tell theu are annoyed by your requests.Amazon sucks. Wait until its your turn and you get stiffed too. You'll see how their outsourcing will disrespect you.