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I am having serious problems with the…

I am having serious problems with the courier service Amazon is using in Canada (ICS). They are not respecting regulations and have already been fined by local governments for these breaches. This has been brought to Amazon's attention on numerous occasions and they are not doing anything about it. This time a delivery was made without prior notification and the tracking status still being at 'shipped'. Despite not opening the door, the package was found in the hallway; a breach of regulations this company has already been fined for 3 years ago.And now they have found a new excuse not to deal with it: they are requiring you to give all your contact details before they are even talking to you. Giving your name, the order number and an email is not enough apparently. It is clear that Amazon only cares about making as much money at all cost in order to fund Bezos' space ambitions which are certainly outside the scope of the carbon emission offsetting that he has promised....

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Date of experience: Oct 27, 2021