I have bought quite a few things off amazon and they are very hit and miss. Both with quality, Customer service and not to mention their couriers. I have either had my items delivered and them not turn up, turn up damaged or thrown over my hack gate or left outside for people to steal and when this has happened I have been in, I am in majority of the time since I work from home but yet nobody has knocked! Then I get an email saying its been delivered! Half the time it hasn't or for all I know its been robbed. I am dealing with a situation atm where I bought a motherboard and kitten biscuits, They didnt turn up but again saying they have but the woman cant find anything saying that its been delivered even though it says it has. Again not got the product. No refund or replacement given or help even! I was just told to wait 24 hours which I did and now they are saying wait 3 days to investigate. Ive paid for these with my laybuy account and this is going to put my account in default and add a late charge! So not only are they messing me about but they are causing me unnecessary trouble!! Im also still waiting for my £120 refund for my pure white large rug that turned up open, ripped and beyond usable. It was rotten! Again no refund given and its been over a year for this one!! Company was contacted, no resolve, Promised by amazon if I don't get a refund from the company they will issue it automatically and take it off the company themselves, This was not done! Going to take this and my current case to ombudsman. amazon a billion dollar company are stingy b*stards and wont give you your money back!! Also seem to have multiple companies on here so posted my review on all of them. Bit strange!
