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Guarantee delivery is never guaranteed

Waited all day yesterday for my package. I got a guarntee delivery date. And by 10pm it will be here But Once 10pm rolled I still never got anything nor was the item even shipped yet The next morning my delivery date changed and now my new delivery date is a week from now . So much for guarantee delivery 🤦‍♀️ so annoying also in the past they kept charging me monthly for prime when I cancelled it numerous times they were still talking money out my bank until I had to delete my full bank card off their site only way they stopped charging.

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Date of experience: Oct 17, 2022