First I have proof to back-up the various negative experiences I've had with my Amazon orders. They give the customer the option of providing Delivery Instructions upon placing their order. Overwhelmingly, instructions haven't been followed since doing business with them over 10 years. Many of my orders that show 'Delivered' went missing. With the exception of 3 seperate orders (smart tv and computer peripherals 2023 & computer mouse 2024), ALL other orders were left in an unsecured area of the property, ignoring my delivery instructions. It's gotten so bad that an Amazon logistics rep has instructed me to email him after placing an order so their department can convey this to the seller and their delivering company. Sadly it's hit and miss and I've suffered injuries retrieving heavy deliveries on my own. Getting refunds and online credits do not make up for the multiple inconveniences they've caused. After my next two purchases I am cancelling my subscription to Amazon Prime/Movies and closing my account permanently. At the moment, I am looking into how I can file a formal complaint to an organization that advocates for customers. Amazon is not the only game in town with competitive prices.
