Been nothing but issues with Amazon lately. Items being undeliverable when we were reordering and the first one came no issues. 5 day delays for extreme weather in the area when it's sunny, customer service changing delivery dates after I had already rescheduled to a day that I would be home to receive packages in an area prone to drug addicts and crime. Delivering used items when I paid for new then not following through with the compensation promises such as promotional credit and refunds for prime when 2 day deliveries turn into 10 day deliveries when I live in the heart of a big city and not a rural area. Delivering our packages to the wrong door. The list goes on. I've canceled my prime and will be shopping elsewhere even if it will cost a bit more. Will just have to make sure I'm buying enough supplies to qualify for free shipping. Not hard with 3D printer filament. I will no longer be shopping Amazon and will be discarding of our alexa. There are other similar devices that are not connected. I'm now on the boycott Amazon band wagon.