It's a company worth over a trillion dollars and they can't afford customer service. I has an issue that could have been solved in 5 seconds but the only options for help are to speak with a worthless robot or follow an equally useless set of self help links. I'm deleting my account and swearing off ordering from them again, I encourage others to do the same. Let's see how much money they save on customer service when Noone is a customer.