I ordered an expensive item on Amazon renewed to be delivered the next day in my vacation adress.Amazon decided to cancel the order during the night without informing me. On the order they are lying saying that ’’the customer refused delivery because the order was previously cancelled‘‘ Wich is false because I was sleeping when Amazon decided to cancel the order.They are not willing to refund me until 30 Days (time they get the item back) but they decided to cancel the order and I never received it ! So they don't want to give my money back for an item I never touched nor seen in real life!On top of that when I call the customer service the supervisor hang up on me telling me : I dont have anything to say to you anymore.They are holding 799$, don't want to refund even when they make mistakes and treat badly their Prime customers.I will definitly cancel all subscription with Amazon.
