alltrails

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BAD Maps. BAD Billing

I signed up for a free 7 day trial period. On the trip the maps didn't work and got us even more confused. It constantly said we took a wrong a turn when we were on the trail. They charged immediately at 5:00am on the day the free trial period ended. I hade a note in my calendar to cancel the subscription that day but they beat me to it. I canceled the subscription. AND then tried to charge my card again. Don't even bother with this company. Update: They have not stopped attempting to charge my card despite canceling. Every single day for weeks.

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Date of experience: Oct 12, 2024