aliexpress

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Sides with dodgy seller

Been using them for years for small bits and pieces. Bought a phone, it was not as specs said, didn't even send the correct colour. Contacted Ali express who told me to return phone, sent photos of phone in packaging and address and receipt. Seller said they never received dud phone and AliExpress sided with them. Am €120 out of pocket and they refuse to reimburse me. Nothing to show for it. Good customer service but siding with a deceitful seller who has done this to many.... Bad choices

1
Date of experience: Apr 01, 2025