trying to get a refund on an item you never received is a long long process. months infact. pospone is what they do . closed my account. could not take the runaround.I am adding reply from Ali express. they want the order number. l did write that l closed my acc't. so getting the order # is not possible. Also it was "customer service" that gave me the runaround. the order was from March and they said they would revisit the refund again in July. That is crazy. No other company is that bad. ....... Ali express just got back to me and said oh we can't help . March 3 2025 was the order date and the amount was only $2.50. wow that amount must be difficult for them . Glad it was not a large amount. BEWARE out there
