Parcels lost and they won't refund!!!Both my parcels were lost, qeird because we are talking 2 exact same huge boxes.I got evidence of this and showed aliexpress through the chat as I knew then im entitled to refund for goods not received, Nope, They said they still cannot put it through! There is literally an excuse every single time despite showing proof of the agent at postal service stated its lost and to contact seller for refund!We had already told a solicitor last week as we started trying to resolve then and she has said that so so many people have same issue with them so she will now be representing us for refund as well as compensation as its fraud.
