Not worth buying anything from them as they make the refund process even harder when you obtain counterfeit, damaged items that even are missing things. Before the process was easy, now with even supplying AE clear photographic evidence, they still dismissed the claim. This was for a cowboy hat that was missing the belt on the hat, plus was warped as the hat was stuffed in with other multiple items in one bag and still the process was classed as invalid or asking for counterfeit identifcation reports, when they know there is no way we as the consumer can get that done. ITS ALL A MONEY GRAB I WONT BE USING THIS PLATFORM ANYMORE. Then you will just hear them apologise and actually do nothing about the situation. Try buying from Temu or Shein as I just started using them and found them to be more reliable. Utterly, Utterly dissapointed, and the saddest part is they don't care.
