Very poor service. We have have spent a small fortune with them business wise which I’ve now abruptly ended. However, on this occasion I purchased one photo personally for a hobby. The quality was sub par. I asked for a refund and was hit with a barrage of excuses and T’s & C’s which did not justify the reason for not refunding. They stated the photo in question had a disclaimer saying that it was historic and may contain imperfections. There are NO imperfections, the entire photo is of poor quality overall and not useable. Not 300dpi quality as expected.