agoda

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They charge you fees without previous notice

I made a reservation for a hotel in Japan and received the confirmation email with the amount in US dollars that will be charged to my card.My surprise is that they charged the amount to my card in Euros and added a 5% fee for charging in different currency. In the reservation email they didn't specify this and I don't know why they changed the currency. My card accepts payments in different currencies with no additional fees. Avoid to reserve through this platform!!!

1
Date of experience: Oct 24, 2024