agoda

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I cannot give a lower rating. At about a month after I booked a vacation rental with Agoda, I received an email from Agoda saying that the price goes up another $384 for the same reservation. This situation is putting me in a solid turmoil affecting my travel plans. After a month time frame, I've lost opportunities and now I am in a bind to find a replaceable rental. I responded making an offer, stretching to another $200 and Agoda ignored and never replied to me. I was getting consistent threats about cancelling my reservation if I do not accept the new price. Agoda never had the courtesy of calling me, all by email. I would never use Agoda again, beware of this situation and would never recommend to someone. A booking is an agreement that should be respected. If Agoda or the owners made a mistake, its not my fault to damage my travel plans.

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Date of experience: Nov 20, 2024