Agoda is unprofessional and unaccountable. NOT RECOMMENDED AT ALL. I used agoda to book an accomodation in Rome. The result is that I paid for a room which was different from what shown in the booking confirmation. The structure as well couldn't understand the problem, since their relay is exclusively expedia. The agoda customer serivce couldn't ensure my stay in the room shown in my booking confirmation, nor proceed to any other form of acknowledgment of the mistake or misleading information, due to their system despite several requests to follow up. I am deleting my account from agoda and will never use it again.
