BEWARE! I booked a hotel in Philadelphia through Agoda on 2/8/25 with a cancellation policy up until 2/10/25. Due to some unforeseen circumstances I had to cancel & when I called to do so on 2/10/25 they told me it was not possible. My only option was to cancel both days and get 50% in Agoda cash. Fortunately, Chase is an amazing credit card company and is helping me dispute this charge. Do not trust the website, they are scammers, and their customer service is worthless!