DON’T USE! I had an absolutely terrible experience.They provided me with details of a property on London Road, Kingston, which turned out to be completely fraudulent. There were no instructions on how to access the property, they continually referred to the property as an hotel it was in fact a private dwelling. When I tried to contact them for assistance, I received no meaningful support. Ultimately, I was left stranded and had to find alternative accommodation. This is by far the worst customer service I have ever encountered. The property advertised is a hoax, and I would strongly advise others to avoid this company at all costs. It is unacceptable for a letting agent to operate in such a misleading and irresponsible manner. Property also advertises on Oyorooms.com and when contacted they were not interested and shut me down.