Bad customer service.. no responsibility on helping customers to get a refund. I called agoda in time to cancel for a partial refund but they said they contacted the property but the property took many days to respond and denied not to give a partial refund back to me and agoda just took that answer as no refund for me and that’s all. Nothing else they could do to assist me but only said sorry and that’s it but I lost money just like that? Such a scam business! Very bad. Stay away from Agoda! Big red flag! Scam!!! I would give no star if I could!
