They Booked the wrong room and intentionally and blatantly won't fix it despite admitting a "technical error" on their part. The room we booked was beachfront and the room they booked for us at the back of the hotel a 300 dollar difference. They also won't return the money to you. Useless customer service, called multiple times and the only thing they offer is a 15% discount on a future booking? Why the hell would I ever want to book through Agoda again? They don't have the decency to give you back the difference in your money as well.
