I would give NO stars if possible. Had 2 successful bookings and then they started scamming me.Was told "app glitched" so my booking was not made. Asked several times to customer service to check as they had taken my money and when I phoned the establishment they said no booking. Customer service assured me it was cancelled and would get a refund.Due to this error I went ahead and tried to rebook a day later once assured no booking. The new booking went through and enjoyed my stay.The first booking was never refunded. Contacted customer support to be told it takes up to 28 days for refund. It is now 3 months later and customer service is now arguing that they won't refund me as I was a "no show". No show to a booking I did not travel to, because I was told was cancelled!! Repeatedly assured I would be refunded. Now I m out of pocket and they don't care.SO PLEASE, AS MUCH AS IT LOOKS LIKE A GOOD DEAL - DON'T GET SCAMMED LIKE I DID x
