adidas

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• I made a purchase

• I made a purchase. • I returned an item.•After 4 weeks of waiting for my return I contacted them.• They had issues with gift cards so I was given a voucher.• Voucher didn’t work for over a week so after contacting them daily they finally issued me a voucher that worked.• I purchased shoes and shirts for my kids.• Needed to make a return on a couple items but, because a vaucher is only a one time use, I can’t re-purchase the items at the discount price.I contacted customer service but, they won’t do anything for me so, I requested to speak to a supervisor which I’m still waiting to hear from.Adidas products are great, my kids like the clothing and shoes but, their customer service has always been horrible, any time I have an issue I have to practically beg to be solve even when is their fault to begin with.

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Date of experience: Aug 01, 2023