I use to be a fan of this company until I had to deal with their customer service which is probably the worst of any retailer I have ever dealt with. I bought 2 pairs of sneakers and return one and should be issued a refund, very simple but this company takes their sweet time making excuses all along the way. I sent out the return the day I got the shipping label and they received it in 4 days. It has been over a MONTH now and I still have not gotten my refund. They make excuses saying that they tried to process the refund but my bank reject it which is a complete lie. I am now seeing many reviews here of customers hearing the same excuse. I called 3 times and they keep offer the same BS that they are processing it and it's just taking some time. They have opened a case and taking the full 14 days. I had the audacity to tell my bank I am not owed a refund when I had them contact them. This company is run by clowns. If you buy something from them don't expect to get any customer service.
