I placed an order from 3 weeks for a gift for my friend a pair of slippers. Unfortunately, the size was too small, so I returned the slippers to request a larger size. The service I received was extremely poor. It took an unreasonably long time for your team to issue a new code so that I could place another order.Now, after waiting 2 weeks for the larger size, I was informed that the slippers are unavailable, even though they are still listed on your website. My friend is traveling next week, and I have not been able to give her the gift she was expecting. This experience has been highly disappointing, and I hope you take steps to address these service issues. I am waiting for you to send me the voucher of new code so that I can make another order and this will be the last time I order from you, or tell anyone to order from your website because you are the worst and the most unreliable to deal with i am very upset!!Worst bad customer service and website ever !!!