I subscribed for a month free trial a couple of years back. I cancelled my subscription, but they charged me anyways. The charged 100$ last year, and 300$ this year and they are not willing to refund. When I tried to cancel, you have to go through 2 or 3 different sites a reaffirm your choice of cancelling, which is deceptive enough to imply that the customer cancelled, without them actually doing so.
