My favourite clothing, the clothes are so nice and soft and classic, all my favourite clothes are from here and I feel the quality is amazing. Unfortunately it's obviously a mismanaged company as it has so many bad reviews and I've definitely experienced poor service. Returned an order three weeks ago, still haven't heard anything and customer service was not helpful. £5 return fee is a bit of a bummer as most places with much cheaper clothes are free but I do appreciate the reward scheme and the clothes mostly make up for the mismanagement. Don't place an order of you need the money back within the month, not worth the risk. I'm unlikely to place any big orders in future. ASOS has such a smooth and fast free returns service and because of that I place almost all my clothing orders from them so definitely something Abercrombie should work on.
