I have no issue with Abercrombie products - their Jean sizing is great and caters to lots of sizes, especially petite with extra short length options. HOWEVER the returns process is awful - twice in a row with two different orders I have had to follow up returned items, with no updates for 2-3 weeks post return drop off. Customer Service is always very helpful and processes a manual refund, however this does not make up for being charged for the return and there being serious issues with their returns process / journey. Unless you live near a store you can return direct to; I would NOT advise ordering items if there’s a chance you’ll need to return by post.
