Terrible Customer Service and Unacceptable Response TimesI had a truly frustrating and disappointing experience with this company. On Monday, June 10th, 2024, I placed an order on their website and immediately realized I needed to cancel it. I promptly contacted their customer service via email the same day, requesting a cancellation and a refund.Shockingly, it took their service team two whole days to respond to my urgent cancellation request. By the time they finally got back to me, the order had already been processed and submitted, completely ignoring my initial requests. This delay is entirely unacceptable and shows a blatant disregard for customer satisfaction.Despite multiple inquiries on my part, the issue was not addressed promptly, resulting in unnecessary expenses and wasted time on my end. This entire situation could have been easily avoided if the staff had taken my cancellation request seriously and acted on it the same day.It is evident that this business does not value the time and money of its customers. I will never engage with their services again and strongly advise others to avoid this company at all costs. Their customer service is inefficient, unresponsive, and ultimately detrimental to a positive consumer experience.Avoid this company if you value your time and money.
