Exchange policy not as stated on line. Online it says I can exchange at any time but when I went to exchange they said I was past the 30 days and wouldn’t do it. Service instore was appalling and their customer services was phon call was also ridiculous. Clearly just reading a script don’t tell me I can exchange at any time after my purchase then decline my exchange and make me look and feel like an idiot in the shop. Something must have happened as Abercrombie used to be a lovely shop with great service. Seems like I’m not the only one feels this way
