Ordered unabridged Oxford Dictionary 2 volumes. The print is so tiny you cannot read even with the magnifying glass. After emailing me to return the books to specific address and that they would refund cost of the books and return mailing cost, once books were received. I asked them to provide the return label now for me to return the books. They provided a return label. However, the clerk at the mail center said the label provided was for a 2 pound package and the 2 volume dictionary weighed 21 pounds. Not sufficient. I emailed the Abebooks vendor about the insufficient return label. I have not received a response. Customer service lacking at this point.