Hello my dear brothers and Sisters. Please BOYCOTT Abebooks internationally! My critique of "Abebooks Customer Support" is precisely that they have vanquished their e-mail address to direct access to customer service. It is impossible to contact customer service by e-mail without spending hours trying to get help. Their useless AUTOMATED SYSTEM is just that - USELESS. I am a professional librarian. I've ordered thousands of dollars worth of books through Abebooks over the past years. I WILL NOT ORDER ANY MORE BOOKS FROM ABEBOOKS due to their failure to provide reasonable visibility and transparency on the internet and their website concerning their customer service e-mail address for the public. Abebooks and its administration have now "closed their doors" to ALL customers by failing to provide adequate access and transparency to a customer service e-mail address. All you get is a CIRCUS and RUN AROUND from Abebooks automated website. The administration knows perfectly well what it is doing to its public. The website is designed to deflect questions and complaints from live customer service agents who work for the company. As a result, Abebooks refuses to "hire" any additional staff to handle its customer service complaints and requests via e-mail. This has now come back to haunt them with our institution. No more library orders with Abebooks from our Institution any more. Dr. Robert, Librarian.
