Omg we just found out they cancelled our auto -I had called to find out why and they said we needed to send certain pages that were not signed back in April. I went over to fed ex and sent the SIGNED FORMS BACK IMMEDIATELY. Now they said certain pages were NOT included so the person misinformed us what was supposed to be SENT BACK! so even if we send those pages now our policy is still cancelled! REALLY ONE HAND DOESNT KNOW WHAT THE OTHER IS DOING! Now we cannot even drive until we get new insurance. So when I saw they withdrew more $ from my account that was for the homeowners THAT WE PAID IN FULL FOR THE YEAR BACK IN FEBRUARY bc we had bundled ! Horrible horrible experience! Our credit scores are both in the 800’s and an elderly couple who are retired. Never have we ever had such an experience. DONNOT GO WITH THEM
