aaa

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Wrong service done

Ask David why he did a second oil change in three days. Brought him pics of the boot on the rack and pinion and power steering leak. But got an oil change. Miss communication? No I wrote on the ticket what I needed. Now I have been without a car all day; they did an oil change instead of what I asked them to do. I’m so upset! I bring three cars to this place. Have spent thousands of dollars. They actually took off the oil change sticker that had been out on three days before. Have grease/oil stains in my carpet. Since David has worked there this is the second mess up. Last time they tried to over charge me for labor and said it was the last part in town and it cost more. Have been going here for years but now since David is manager it has been really bad. Last time I will go there. Got a free oil change from David due to ridiculous price gouging the last time. I no longer trust AAA due to the manager David.

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Date of experience: Mar 29, 2024