if i could give a rating of below 1 star i would. i had a flat on the way to work this morning on an extremely busy stretch of Florida highway in Lakeland on I-4 i called AAA a service that i pay for and they told me they would provide periodic updates and the ETA of the driver. that was at 11:24 and the update was received at 12:24 pm. after 3 hours and me having to call AAA 5 times, i was told the nearest driver was coming from a hour away from Orlando. Apparently theres only 2 services between Tampa and Lakeland that AAA contracts with that can change a tire. After 4 hours a road ranger showed up and changed the tire for me. Im an insurance agent and i always recommend AAA to my clients because i thought it was good service. The one time ive needed them in a worst case scenario AAA showed me they didnt give a damn about me, my time, or the fact i pay for their service. NEVER, EVER, AGAIN. My feeling is that if you pay for a service and have to wait more than 2 hours to get a simple task done...youre probably overpaying. In this case, me wife and our entire family has grossly overpaid.
