Well I have been a paying PREMIER customer for over three years and never before required service. The one time I called and only needed a battery jumped off, after waiting for three and a half hours in 90+ degree heat, my wife arrived to jump my battery. Of course, she had to drive an hour and a half, one way, after she worked all day, to get to me. When she got there I was soaked with sweat and just wanted to sit in the A/C for a few minutes. Never saw AAA! By the way, I am 63 years old, but you can't relay the circumstances to a robotic call. Trust me, when you call, you won't talk to a person, you just get a menu to push a button for. The first hour, or so, I would get a robo-call saying I was on the queue. Then the calls stopped and I figured I was forgotten at that point. I will be canceling my membership since it is obviously completely useless and a waste of money.
