After numerous miserable calls with AAA roadside assistance, support, and corporate, I felt it was my solemn obligation to do my part to make sure this company survives "one less" day. I attempted to use their service several times this year, each time being an abysmal failure on their part for different reasons each time! For the most part however, the issue is their employees. With no due respect, they are utter trash. They don't know how to deal with their customers, they are apathetic, and they don't deliver any results whatsoever. They WILL NOT provide value to you when you need it. Your wait times will be INSANE, if they come at all. When you request a refund or reimbursement, GOOD LUCK! You will not get updates, you will not get communication, you will get passed around like a cheap ____. And you will take it, or have to call back. And guess what? It's mostly a monopoly, so you don't have much of a choice other than using a third party each time you need roadside assistance. I pray deeply that AAA finds itself out of money and a part of history.
