I have had premier Triple A since 1997. Yesterday, I had dead battery. I called and completed on line text. Two times Triple A said someone was coming. No one ever showed. I called and sent another text. Triple A stated they had high volume and were attempting to find someone. Four hours later ZERO results from Triple A! I am afraid from home in another state. Needless to say their customer service and results were horrible. After 27 years, I am dropping. I thought they were dependable. I never ever received a follow up call!