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Awful company, doesn’t help you when you need it

I have triple A as well as my dad, and both of us tried to get them out for a tow due to a shot wheel bearing. Keep in mind this happened in Raleigh NC and we were 2 hours away from home. Had to constantly call every hour since 3 pm, but they never showed up. Not even a call, just said they were looking for a driver the whole time, ended up just getting the part from advanced auto and fixing it myself on the side of the highway…getting home at 3am. Terrible service and outright awful communication! What’s the point in even paying for Triple AAA plus if they don’t even help you when you need a tow????

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Date of experience: Sep 28, 2024