I called for a battery jump at 530 pm. I am a gold member with a 2 year membership. I needed a jump in a very populated area and they said it would be 3 hours before someone would come to help me. I feel that is unacceptable. I have been a member for 5 plus years. I had to get a jump from a complete stranger. I'm very disappointed with the service. I would cancel my service, if I hadn't already paid for a 2 year agreement. So sad, you leave a a gold member at 64 years old sitting in her car for 3 hours. I just got off work and my car was in a safe place at a grocery store. I just wanted to go home
