I called almost 2 hours ago for a jump. I received several texts starting 10 minutes after my first call saying, "AAA Update: We've matched you with a driver that can help you. We will provide an ETA once they are enroute to you. Thank you for being a AAA Member."" Almost 2 hours later and 3 calls placed, still no ETA. It's getting dark and I'm not in a good neighborhood. NOT WORTH THE MONEY, TIME, OR FRUSTRATION. *** BUYER BEWARE***