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Called at 5:43 pm due to keys locked in…

Called at 5:43 pm due to keys locked in car. Received link and filled out form. Said service would be here in 17 min. Called after waiting one hour told they will have dispatch call. No one did. Called again same thing no call. Did this 4 times and have been waiting 4+ hours this is ridiculous.

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Date of experience: Feb 19, 2025