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Absolute joke of a company

Absolute joke of a company! I needed a tow for next day for an appointment for brake inspection. I spent over an hour on phone trying to log onto my account, but it turned out their system is down. So, I have her transfer me to get a tow I get done giving her the information. Then she transfers me to a local dispatch and it goes to virtual assistant telling me my driver will be here in 1 hour. I tell them I want a representative. Representative says that they only have appointments available an hour after my brake appointment. Idiots, that waste your time and tell you they are sorry, because they are incompetent.

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Date of experience: Feb 25, 2025