Don’t put your family at risk! I purchased AAA Homeowner's Insurance three weeks ago. Today, (June 9, 2025), I received a cancellation letter in the mail stating that my policy was being cancelled as of June 8, 2025. I didn't even receive their cancellation letter until the day after it was cancelled! (As we all know, it is almost impossible to find new insurance if you are currently uninsured.) AAA gave me zero days to find a new insurance company before cancelling my policy! In the cancellation letter, AAA stated the reasons for cancellation as: 1. “Due to restricted dog breed.” Since when is a Great Pyrenees a restricted dog breed? I told them I had a Great Pyrenees when I filled out the online form to receive a quote. I also told the agent that sold me the policy my dog’s breed when she asked me what kind of dog I owned. Reason 2: “The condition of the roof (worn, patched, and lifting shingles).” I had a new roof put on three years ago; my roof is not in bad condition. I have also received horrible customer service from the AAA agent that sold me the policy. Afer gladly taking my money, she disappeared! She has not returned one of my texts or messages and she did not email me with the information and documents that she promised to email. Not to mention, she failed to call me, text me or email me to let me know my policy was being cancelled.
